A strategic alliance combining technological innovation and local knowledge to transform customer management in the region. Zurich, Switzerland – November 27, 2024 – SANDSIV, a global leader in customer experience management (CXM) solutions and Voice of the Customer (VoC) technology, is pleased to announce a new strategic alliance with MADISON LATAM, a leading consulting and [...]
November 27, 2024
Silvia Bello
AI, Customer Experience, CXM, Partner, sandsiv+
For three consecutive years, SANDSIV has been recognized as a Champion in the Voice of the Customer category, straight from the voices of its users ZURICH – October 31, 2024 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announced today that it has once [...]
Transforming the customer experience through the integration of advanced technology and strategic design Zurich, Switzerland – October 23, 2024 – SANDSIV, a leading provider of Voice of Customer (VoC) technology, is proud to announce a strategic alliance with Akuyari, a company specializing in Strategic and Service Design, which focuses on people experience. This agreement marks [...]
Renowned CX Expert Lynn Hunsaker to Lead Training Initiatives for SANDSIV Clients Zurich, Switzerland – September 17, 2024 — SANDSIV, a leading provider of Customer Experience (CX) and Voice of Customer (VoC) technology through its sandsiv+ enterprise platform, proudly announces a strategic partnership with ClearAction Continuum. This special collaboration will introduce world-class training services to [...]
September 17, 2024
Silvia Bello
sandsiv+
Combining Expertise and Innovation to Deliver Tailored, Agile CX Solutions Zurich, Switzerland – September 3, 2024 — SANDSIV, a leading provider of Customer Experience (CX) and Voice of Customer (VoC) technology through its sandsiv+ enterprise platform, has announced a strategic partnership with CXaaS (Customer Experience as a Service), a consultancy specializing in customer experience transformation. [...]
Boosting Business Efficiency with Instant Insights, Real-Time Recommendations, and AI-Driven Actions Zurich, Switzerland – August, 2rd 2024 – SANDSIV, a leader in AI-powered experience management solutions, is proud to announce the launch of Insight Narrator, a groundbreaking enhancement to the sandsiv+ Voice of the Customer and Voice of Employee platform. This innovative analytics tool offers instant feedback [...]
August 2, 2024
Silvia Bello
sandsiv+
Supporting Companies in Driving Digital and Customer-Centric Business Evolution Zurich, Switzerland – July 23, 2024 — SANDSIV, a leading provider of CX and Employee Experience technology, and Proaxion, a distinguished consulting firm specializing in CX and UX solutions across Latin America. This collaboration aims to empower organizations to optimize customer and employee experience journeys, integrating [...]
A Visionary Alliance Poised to Transform Customer Experiences in MENA Zurich, Switzerland — 29 April, 2024 — SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, today announced the exclusive partnership with CXarabi, renowned for its consultancy services tailored to businesses of all [...]
End Users Unanimously Declare sandsiv+ as Gold Medallist and Leader for the Third Consecutive Time, Surpassing 15 Competing VoC Vendors ZURICH – March 28, 2024 – SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, announced today that it has been recognized as [...]
Collaboration Focuses on providing Customer-Centric Strategies and Optimized Business Processes Zurich, Switzerland – February 13, 2024 — SANDSIV, a leading provider of CX and Voice of Customer (VOC) technology, proudly announces a strategic partnership with RelentlessCX, a consulting firm specializing in Customer Experience, Digital Transformation, and Business Process Management. The collaboration aims to empower businesses [...]
Voice of Customer and Customer Journey Management Technologies Unite to Amplify Customer Value Zurich, Switzerland – February 22, 2024 — SANDSIV, a leading provider of Customer Experience (CX) and Voice of Customer (VoC) technology through its sandsiv+ enterprise platform, proudly unveils a strategic partnership with Cemantica, a leading international Customer Journey Management (CJM) Platform provider. This [...]
Helping companies develop a customer-centric corporate culture Zurich, Switzerland – January 30, 2023 — SANDSIV, a leading provider of CX and Voice of Customer (VOC) technology, proudly announces a strategic partnership with Cabinet Conseil CX (3CX), a distinguished consulting firm headquartered in the Greater Montreal region. Cabinet Conseil CX (3CX) specializes in guiding companies towards [...]
Empowering Businesses with Next-Level Voice of the Customer Solutions Zurich, Switzerland – January 30, 2023 — SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, proudly unveils a strategic partnership with ELIS Innovation Hub (EIH),a pivotal component of ELIS Consortium, an Italian ecosystem dedicated to driving innovation [...]
Empowering African Companies with Expert Customer Experience Consultation & Technology Zurich, Switzerland — January 17, 2024 — SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, today announced the exclusive partnership with Bespoke Experiences, a Botswana-based consultancy specializing in CX strategy and transformation. [...]
The CX innovator Celebrates Year-End Success reshaping Experience Data (ED) Analysis Zurich, Switzerland – December, 6th 2023 – SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling cutting-edge AI-driven features within the acclaimed sandsiv+ platform. This update fortifies the platform’s existing AI [...]
Industry Veterans Jim Davies and Jorge Martínez-Arroyo join SANDSIV advisory board to Strengthen Strategic Direction and Drive Expansion Zurich, Switzerland – November, 29th 2023 – SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, proudly announces the establishment of a distinguished Advisory Board [...]
Unveiling a Dynamic Partnership to Drive Customer Centricity and Business Innovation Zurich, Switzerland – November 23, 2023 — SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, is thrilled to announce a strategic alliance with Applied Consulting, an Italian consultancy specializing in streamlining business processes and fostering [...]
For Two Consecutive Years, SANDSIV has been named a Champion in the Voice of the Customer category, with a cumulative +96 Net Emotional Footprint score According to Actual Users ZURICH – September 25, 2023 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that [...]
sandsiv+ has received strong ratings across the parameters of technology excellence and customer impact ZURICH – July 21, 2023 – SANDSIV, the global innovator in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announces its recognition as the Technology Leader in Quadrant Knowledge Solutions’ prestigious 2023 SPARK Matrix™ for Voice [...]
Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations Zurich, Switzerland – July 6, 2023 — SANDSIV, a leading provider of CX and Voice of Customer technology has established a strategic partnership with Island Analytics & Marketing (IAM), a company focused on customized data-driven solutions in The Caribbean. In [...]
