Strategic collaboration to provide cutting-edge CX technologies and consultancy solutions in African markets Zurich, Switzerland — June 7, 2023 — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has entered into a strategic partnership with P31 Experience, a renowned customer experience consultancy in Nigeria. This collaboration [...]
Empowering South African Enterprises with Holistic 360-Degree Customer Experience Solutions Zurich, Switzerland — May 31, 2023 — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the exclusive partnership with The CX Group, a leading South African consulting firm specializing in CX strategy, advisory, and [...]
Swiss innovator makes customer experience management solutions available on OCI to better serve its Middle Eastern customers Zurich, Switzerland — May 11, 2023 — SANDSIV, the leading innovator of Customer Experience Management (CXM) enterprise solutions, today announced its expanded capability to deliver the sandsiv+ enterprise software solution to Middle Eastern clients using Oracle Could Infrastructure [...]
Leading CX and VoC Technology Meets Premier Management Consulting for Italian-based and International Companies in the Italian Market Zurich, Switzerland – May 9, 2023 — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management consulting firm, to provide Italian-based and international companies [...]
Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region Zurich, Switzerland – May 2, 2023 — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with CX Powercert Services, Asia’s premier consulting firm and a global top 10 contender as [...]
Partnership Empowers Innovative Technology and Best-in-Class Approaches for Cameroon and Beyond Zurich, Switzerland — ZURICH – April 13, 2023 — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the launch of a partnership with CX Touchpoints Group, a pioneering organization in the realm of [...]
End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as a gold medallist [...]
The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), today announced a strategic [...]
For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of the Customer (VoC) solutions, wins the Frost & Sullivan 2022 award for leadership in the [...]
The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced it has entered into a new strategic partnership with Treten Networks Limited. The [...]
Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced the enhancement of its Partner Program, expanding its global reach and enabling partners in EMEA, [...]
The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has been awarded a three-year contract with Poste Italiane, Italy’s leading postal, banking, financial and telecommunication services provider. [...]
ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint Awards from SoftwareReviews, a division of IT research and consulting Info-Tech Research Group. These results are unique, as [...]
The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has opened its doors on a new location in Valencia. The [...]
SANDSIV’s highly secure, hyper-modern, on-prem VoC solution has enhanced Swisscom’s position as a leader in Customer Experience ZURICH, Switzerland (May, 31 2022)— Swisscom, Switzerland’s leading telecommunications provider, and SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, are celebrating year one of a successful partnership that has continued to elevate Swisscom’s [...]
Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Gold [...]
ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ platform by both Gartner and Forrester Research as a VoC market leader, marking SANDSIV’s arrival [...]
ZURICH, 08.03.2021 – SANDSIV, leading Customer Experience Management solution provider in EMEA, today announced it has been recognized in the Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2021 report published by Forrester Research. The VoC landscape is highly competitive. The report is an overview of 39 vendors, categorized by size and functionality, to help CX professionals make [...]
ZURICH, SWITZERLAND, 29.10.2020 – Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator. Poste Italiane chose SANDSIV over competitors on the basis of its innovative features, secure and stable architecture, and proven cost-effectiveness. With more than 35 million customers, a workforce of [...]
ZURICH, SWITZERLAND, 14.10.2020 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms. Omdia evaluated nine XM systems on the range of their capabilities, the depth of their AI implementations, the breadth of their data-gathering functionality, and the maturity [...]
