End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as a gold medallist [...]
The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), today announced a strategic [...]
For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of the Customer (VoC) solutions, wins the Frost & Sullivan 2022 award for leadership in the [...]
The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced it has entered into a new strategic partnership with Treten Networks Limited. The [...]
Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced the enhancement of its Partner Program, expanding its global reach and enabling partners in EMEA, [...]
The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has been awarded a three-year contract with Poste Italiane, Italy’s leading postal, banking, financial and telecommunication services provider. [...]
ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint Awards from SoftwareReviews, a division of IT research and consulting Info-Tech Research Group. These results are unique, as [...]
The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has opened its doors on a new location in Valencia. The [...]
SANDSIV’s highly secure, hyper-modern, on-prem VoC solution has enhanced Swisscom’s position as a leader in Customer Experience ZURICH, Switzerland (May, 31 2022)— Swisscom, Switzerland’s leading telecommunications provider, and SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, are celebrating year one of a successful partnership that has continued to elevate Swisscom’s [...]
Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Gold [...]
ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ platform by both Gartner and Forrester Research as a VoC market leader, marking SANDSIV’s arrival [...]
ZURICH, 08.03.2021 – SANDSIV, leading Customer Experience Management solution provider in EMEA, today announced it has been recognized in the Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2021 report published by Forrester Research. The VoC landscape is highly competitive. The report is an overview of 39 vendors, categorized by size and functionality, to help CX professionals make [...]
ZURICH, SWITZERLAND, 29.10.2020 – Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator. Poste Italiane chose SANDSIV over competitors on the basis of its innovative features, secure and stable architecture, and proven cost-effectiveness. With more than 35 million customers, a workforce of [...]
ZURICH, SWITZERLAND, 14.10.2020 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms. Omdia evaluated nine XM systems on the range of their capabilities, the depth of their AI implementations, the breadth of their data-gathering functionality, and the maturity [...]
White paper presents new metrics for measuring, improving digitization efforts ZURICH, SWITZERLAND, 24.09.2020 – For years, companies have sought to digitize the customer experience. But what exactly does such digital transformation entail? And how can companies measure its impact on customer sentiment? SANDSIV, makers of sandsiv+, the world’s most advanced customer-intelligence software platform, discuss these questions [...]
Messenger Channel offers, freedom, flexibility ZURICH, SWITZERLAND, 11.06.2020 – Customer experience management pioneers SANDSIV announce a major upgrade to its flagship sandsiv+ platform. Messenger Channel replaces sandsiv+’s popular SMS Channel, adding support for multiple messaging platforms along with a host of other advances. Businesses have long relied on customer surveys to uncover customer sentiment and guide [...]
AI-powered add-on integrates BI with industry’s most advanced CXM platform ZURICH, 04.06.2020 – For years, SANDSIV’s pioneering sandsiv+ customer experience management (CXM) platform has helped companies understand their customers. Now it brings that understanding to the heart of business operations with VOC CI, the Customer Intelligence (CI) application available now as an add-on for sandsiv+. Companies [...]
Pioneering CXM platform now available, affordable to companies of all sizes ZURICH, SWITZERLAND, 14.05.2020 – SANDSIV’s AI-powered customer experience management (CXM) platform, sandsiv+, has revolutionized the way companies serve their customers. Today, SANDSIV announces a pricing model just as innovative as their flagship technology platform: unlimited surveys, unlimited data, users, and reporting. The new model [...]
ZURICH, SWITZERLAND, 23.04.2020 – Two of the customer experience (CX) tech spaces leaders are partnering to deliver a complete package to their clients. SANDSIV, with their core product sandsiv+, delivers the most powerful AI-driven customer intelligence system in the world. Tech Mahindra is a leading provider of digital transformation, consulting and business reengineering services and solutions. [...]
New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. For SandSIV, the agreement represents an opportunity to showcase its solutions in one of the [...]
