CX Teleco Archives - SANDSIV NEWS

SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. [...]

December 17, 2019 Customer Analytics, Customer Experience, sandsiv+, Telecom, Voice of the Customer

A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities

ZURICH, SWITZERLAND, 05.04.2019 – SANDSIV, the leading customer experience management (CXM) enterprise software provider, proudly announces that one of Europe’s largest telecom firms has chosen sandsiv+ to integrate and automate its customer intelligence ecosystem. A1 Telekom Austria Group joins a large [...]

April 5, 2019 Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer

Salt chooses SandSIV solution for the even more customer centric approach

Salt signed a contract with SandSIV to start a Voice of the Customer (VoC) program using a SaaS (Software as a Service) based customer feedback application. The VoC program solution works across multiple channels (web, email, SMS, IVR) in multiple [...]

June 3, 2015 Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer

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SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities

Salt chooses SandSIV solution for the even more customer centric approach

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