Salt chooses SandSIV solution for the even more customer centric approach

Salt signed a contract with SandSIV to start a Voice of the Customer (VoC) program using a SaaS (Software as a Service) based customer feedback application. The VoC program solution works across multiple channels (web, email, SMS, IVR) in multiple [...]

June 3, 2015 Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer