Tuesday, October 27, 2020
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Browsing the "Digital Transformation" Category

SANDSIV Named a Substantial CXM Market Challenger in Omdia Report

ZURICH, SWITZERLAND, 14.10.2020 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms. Omdia evaluated nine XM systems on the range of their capabilities, [...]

October 14, 2020 Customer Experience, Customer Intelligence, CXM, Digital Transformation, Kuberbetes, sandsiv+, Voice of the Customer

SANDSIV Publishes Landmark Research on Digital Transformation Measurement

White paper presents new metrics for measuring, improving digitization efforts ZURICH, SWITZERLAND, 24.09.2020 – For years, companies have sought to digitize the customer experience. But what exactly does such digital transformation entail? And how can companies measure its impact on [...]

September 24, 2020 Customer Experience, Customer Intelligence, Digital Transformation, sandsiv+