Tuesday, April 16, 2024
SANDSIV NEWS

Browsing the "Customer Analytics" Category

SANDSIV Dominates as the Definitive Global VoC Solution Provider in SoftwareReviews’ Data Quadrant 2024

End Users Unanimously Declare sandsiv+ as Gold Medallist and Leader for the Third Consecutive Time, Surpassing 15 Competing VoC Vendors ZURICH – March 28, 2024 – SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) [...]

March 28, 2024 AI, Customer Analytics, Customer Experience, Customer Intelligence, Market Research, Resources, sandsiv+, Voice of the Customer

SANDSIV and Cemantica Announce Strategic Partnership to Enhance Global CX Solutions

Voice of Customer and Customer Journey Management Technologies Unite to Amplify Customer Value Zurich, Switzerland – February 22, 2024  — SANDSIV, a leading provider of Customer Experience (CX) and Voice of Customer (VoC) technology through its sandsiv+ enterprise platform, proudly unveils [...]

February 22, 2024 AI, Customer Analytics, Customer Experience, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV Spearheading AI-Powered Human Experience Solutions

The CX innovator Celebrates Year-End Success reshaping Experience Data (ED) Analysis Zurich, Switzerland – December, 6th 2023 – SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling [...]

December 5, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Voice of the Customer

SANDSIV Introduces Esteemed Advisory Board

Industry Veterans Jim Davies and Jorge Martínez-Arroyo join SANDSIV advisory board to Strengthen Strategic Direction and Drive Expansion Zurich, Switzerland – November, 29th 2023 – SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and [...]

November 29, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Digital Transformation, Market Research, Partner, sandsiv+, Voice of the Customer

SANDSIV and Applied Consulting Transform the Italian CX Landscape

Unveiling a Dynamic Partnership to Drive Customer Centricity and Business Innovation Zurich, Switzerland – November 23, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, is thrilled to announce a [...]

November 23, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, Partner, sandsiv+, Voice of the Customer

SANDSIV Holds Firm as the Champion in the 2023 SoftwareReviews Emotional Footprint Awards

For Two Consecutive Years, SANDSIV has been named a Champion in the Voice of the Customer category, with a cumulative +96 Net Emotional Footprint score According to Actual Users ZURICH – September 25, 2023 – SANDSIV, the global leader in [...]

September 25, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean

Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations Zurich, Switzerland – July 6, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology has established a strategic partnership with Island [...]

July 6, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer
SANDSIV and Connecting Visions

SANDSIV becomes part of Connecting Visions ecosystem to offer VOC solutions to the Spanish market

Revolutionizing Customer Experience Management with Innovative and Cost-Effective Solutions Zurich, Switzerland — DATE, 2023  — SANDSIV, the unrivaled innovation leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announces its strategic partnership with Connecting [...]

July 4, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Sentiment Analysis, Voice of the Customer

SANDSIV Expands African Footprint through exclusive Partnership with The CX Group

Empowering South African Enterprises with Holistic 360-Degree Customer Experience Solutions Zurich, Switzerland — May 31, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the exclusive partnership with [...]

May 31, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia

Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region Zurich, Switzerland – May 2, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance [...]

May 2, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, Voice of the Customer

SANDSIV Named World’s No.1 VOC Solution Provider for Second Year in SoftwareReviews’ Data Quadrant 2023

End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the [...]

March 23, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV is a new partner in the network of the i-CEM initiative

The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions [...]

January 17, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan

For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of [...]

December 14, 2022 Customer Analytics, Customer Experience, Customer Intelligence, Resources, sandsiv+, Voice of the Customer

SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks

The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, [...]

December 7, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, VOC Analysis, Voice of the Customer

SANDSIV successfully expands its Partner Program across the globe

Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced [...]

November 30, 2022 AI, Customer Analytics, Customer Experience, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV extends collaboration with Poste Italiane for three years

The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has [...]

November 23, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Telecom, Voice of the Customer

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ [...]

June 24, 2021 AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer

SANDSIV Announces Customer Intelligence Application, VOC CI

AI-powered add-on integrates BI with industry’s most advanced CXM platform ZURICH, 04.06.2020 – For years, SANDSIV’s pioneering sandsiv+ customer experience management (CXM) platform has helped companies understand their customers. Now it brings that understanding to the heart of business operations with [...]

June 4, 2020 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Voice of the Customer

SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. [...]

December 17, 2019 Customer Analytics, Customer Experience, sandsiv+, Telecom, Voice of the Customer

GDPR 2018 – Introducing anonymo™ by SandSIV, an Innovative Anonymization Tool for Data Processing

Large organizations no longer have to worry about GDPR compliance with the addition of anonymo™, a full-integrated, stand-alone, GDPR-compliant, privacy enhancing tool that applies anonymization to sensitive data. Zurich, Switzerland, 17th January 2018 — With organizations facing growing pressure from the [...]

January 17, 2018 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB