Thursday, June 8, 2023
SANDSIV NEWS

Browsing the "Customer Analytics" Category

SANDSIV Expands African Footprint through exclusive Partnership with The CX Group

Empowering South African Enterprises with Holistic 360-Degree Customer Experience Solutions Zurich, Switzerland — May 31, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the exclusive partnership with [...]

May 31, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia

Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region Zurich, Switzerland – May 2, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance [...]

May 2, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, Voice of the Customer

SANDSIV Named World’s No.1 VOC Solution Provider for Second Year in SoftwareReviews’ Data Quadrant 2023

End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the [...]

March 23, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV is a new partner in the network of the i-CEM initiative

The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions [...]

January 17, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan

For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of [...]

December 14, 2022 Customer Analytics, Customer Experience, Customer Intelligence, Resources, sandsiv+, Voice of the Customer

SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks

The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, [...]

December 7, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, VOC Analysis, Voice of the Customer

SANDSIV successfully expands its Partner Program across the globe

Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced [...]

November 30, 2022 AI, Customer Analytics, Customer Experience, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV extends collaboration with Poste Italiane for three years

The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has [...]

November 23, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Telecom, Voice of the Customer

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ [...]

June 24, 2021 AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer

SANDSIV Announces Customer Intelligence Application, VOC CI

AI-powered add-on integrates BI with industry’s most advanced CXM platform ZURICH, 04.06.2020 – For years, SANDSIV’s pioneering sandsiv+ customer experience management (CXM) platform has helped companies understand their customers. Now it brings that understanding to the heart of business operations with [...]

June 4, 2020 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Voice of the Customer

SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. [...]

December 17, 2019 Customer Analytics, Customer Experience, sandsiv+, Telecom, Voice of the Customer

GDPR 2018 – Introducing anonymo™ by SandSIV, an Innovative Anonymization Tool for Data Processing

Large organizations no longer have to worry about GDPR compliance with the addition of anonymo™, a full-integrated, stand-alone, GDPR-compliant, privacy enhancing tool that applies anonymization to sensitive data. Zurich, Switzerland, 17th January 2018 — With organizations facing growing pressure from the [...]

January 17, 2018 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

Leading global airline selects SandSIV’s VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback

Zurich, 18th October 2017 — SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer [...]

October 18, 2017 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

One Of The World’s Top 10 Insurance Companies Chooses SandSIV, To Build And Roll-Out Its Real-Time Customer Feedback Ecosystem

Zürich, 14 March 2017. SandSIV, one of the leading European providers of integrated enterprise Voice of the Customer (VOC) and Customer Experience Management (CXM) software solutions, today announced the signature of a multi-year agreement with one of the world’s top 10 [...]

March 14, 2017 Customer Analytics, Customer Experience, sandsiv+, VOC HUB, Voice of the Customer

UPC Cablecom achieving 94% accuracy in text classification with SandSIV’s VoC Classify

VoC Classify by SandSIV is an automated text classification engine, one that achieves a 94% accuracy rate in a live environment. VoC Classify is a statistical text classification application that has been developed by SandSIV, to provide a high-performance platform [...]

October 16, 2014 Customer Analytics, Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer