Sunday, December 4, 2022
SANDSIV NEWS

Browsing the "Customer Intelligence" Category

SANDSIV extends collaboration with Poste Italiane for three years

The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has [...]

November 23, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Telecom, Voice of the Customer

SANDSIV Named Champion in the 2022 SoftwareReviews Emotional Footprint Awards

ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint [...]

October 13, 2022 Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer
spanish office valencia swiss company software customer experience

SANDSIV Opens Valencia Office, Expanding its Capabilities to Serve the Spanish Market

The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better  VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the [...]

June 30, 2022 Customer Experience, Customer Intelligence, Market Research, Voice of the Customer

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ [...]

June 24, 2021 AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer

SANDSIV Named a Substantial CXM Market Challenger in Omdia Report

ZURICH, SWITZERLAND, 14.10.2020 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms. Omdia evaluated nine XM systems on the range of their capabilities, [...]

October 14, 2020 Customer Experience, Customer Intelligence, CXM, Digital Transformation, Kuberbetes, sandsiv+, Voice of the Customer

SANDSIV Publishes Landmark Research on Digital Transformation Measurement

White paper presents new metrics for measuring, improving digitization efforts ZURICH, SWITZERLAND, 24.09.2020 – For years, companies have sought to digitize the customer experience. But what exactly does such digital transformation entail? And how can companies measure its impact on [...]

September 24, 2020 Customer Experience, Customer Intelligence, Digital Transformation, sandsiv+

SANDSIV Announces Customer Intelligence Application, VOC CI

AI-powered add-on integrates BI with industry’s most advanced CXM platform ZURICH, 04.06.2020 – For years, SANDSIV’s pioneering sandsiv+ customer experience management (CXM) platform has helped companies understand their customers. Now it brings that understanding to the heart of business operations with [...]

June 4, 2020 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Voice of the Customer