Thursday, October 29, 2020
sandsiv+

Browsing the "Voice of the Customer" Tag

SANDSIV Announces Unlimited-Data Pricing Model

Pioneering CXM platform now available, affordable to companies of all sizes ZURICH, SWITZERLAND, 14.05.2020 – SANDSIV’s AI-powered customer experience management (CXM) platform, sandsiv+, has revolutionized the way companies serve their customers. Today, SANDSIV announces a pricing model just as innovative [...]

May 14, 2020 CXM, sandsiv+, VOC HUB, Voice of the Customer

SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. [...]

December 17, 2019 Customer Analytics, Customer Experience, sandsiv+, Telecom, Voice of the Customer

SANDSIV Announces Adoption of Kubernetes Container Orchestration System

Industry-leading VOC solution sandsiv+ now available more widely, more scalable – ZURICH, SWITZERLAND, July 18th 2019 – SANDSIV, already EMEA’s leading provider of CXM solutions, announces its adoption of the Kubernetes (K8s) container-orchestration system. The move radically expands SANDSIV’s market reach [...]

July 18, 2019 Kuberbetes, sandsiv+, VOC HUB, Voice of the Customer

A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities

ZURICH, SWITZERLAND, 05.04.2019 – SANDSIV, the leading customer experience management (CXM) enterprise software provider, proudly announces that one of Europe’s largest telecom firms has chosen sandsiv+ to integrate and automate its customer intelligence ecosystem. A1 Telekom Austria Group joins a large [...]

April 5, 2019 Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer

GDPR 2018 – Introducing anonymo™ by SandSIV, an Innovative Anonymization Tool for Data Processing

Large organizations no longer have to worry about GDPR compliance with the addition of anonymo™, a full-integrated, stand-alone, GDPR-compliant, privacy enhancing tool that applies anonymization to sensitive data. Zurich, Switzerland, 17th January 2018 — With organizations facing growing pressure from the [...]

January 17, 2018 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

Leading global airline selects SandSIV’s VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback

Zurich, 18th October 2017 — SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer [...]

October 18, 2017 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce

New Salesforce app launched by European Customer Experience Management (CXM) pioneer SandSIV to improve the customer experience through deeper, more holistic insight, and provide greater staff motivation and engagement. Zürich, 20th April 2017. SandSIV, the European leader of integrated Customer [...]

April 20, 2017 APPs, sandsiv+, VOC HUB

Salt chooses SandSIV solution for the even more customer centric approach

Salt signed a contract with SandSIV to start a Voice of the Customer (VoC) program using a SaaS (Software as a Service) based customer feedback application. The VoC program solution works across multiple channels (web, email, SMS, IVR) in multiple [...]

June 3, 2015 Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer

SandSIV Launches Voice of the Customer Hub (VoC HUB™)

ZURICH, May 21, 2014 SandSIV, the Swiss developer of SaaS based Voice of the Customer technologies and recognized expert in Customer Experience Management, has just launched the VoC Hub™, a groundbreaking new unified Customer Intelligence platform that transforms big customer data [...]

May 21, 2014 sandsiv+, VOC HUB