Monday, July 4, 2022
SANDSIV NEWS

Browsing the "Customer Experience" Tag

spanish office valencia swiss company software customer experience

SANDSIV Opens Valencia Office, Expanding its Capabilities to Serve the Spanish Market

The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better  VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the [...]

June 30, 2022 Customer Experience, Customer Intelligence, Market Research, Voice of the Customer
partnership sandsiv swisscom pr customer service

Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their Partnership

SANDSIV’s highly secure, hyper-modern, on-prem VoC solution has enhanced Swisscom’s position as a leader in Customer Experience ZURICH, Switzerland (May, 31 2022)— Swisscom, Switzerland’s leading telecommunications provider, and SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise [...]

May 31, 2022 AI, Customer Experience, Digital Transformation, sandsiv+, Telecom, Voice of the Customer

SANDSIV Named Gold Medallist and Leader in the 2022 SoftwareReviews VOC Data Quadrant

Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced [...]

March 23, 2022 Customer Experience, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ [...]

June 24, 2021 AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer

Poste Italiane Selects SANDSIV to Deliver a More Customer-Focused Future

ZURICH, SWITZERLAND, 29.10.2020 – Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator. Poste Italiane chose SANDSIV over competitors on the basis of its innovative features, secure [...]

October 29, 2020 Customer Experience, CXM, sandsiv+, Voice of the Customer

SANDSIV Publishes Landmark Research on Digital Transformation Measurement

White paper presents new metrics for measuring, improving digitization efforts ZURICH, SWITZERLAND, 24.09.2020 – For years, companies have sought to digitize the customer experience. But what exactly does such digital transformation entail? And how can companies measure its impact on [...]

September 24, 2020 Customer Experience, Customer Intelligence, Digital Transformation, sandsiv+

SandSIV Strengthens EMEA Presence with Global Multiyear Agreement

New client is Africa’s leading telco, covers 20+ African, ME markets ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading mobile telecommunications operator. [...]

December 17, 2019 Customer Analytics, Customer Experience, sandsiv+, Telecom, Voice of the Customer

GDPR 2018 – Introducing anonymo™ by SandSIV, an Innovative Anonymization Tool for Data Processing

Large organizations no longer have to worry about GDPR compliance with the addition of anonymo™, a full-integrated, stand-alone, GDPR-compliant, privacy enhancing tool that applies anonymization to sensitive data. Zurich, Switzerland, 17th January 2018 — With organizations facing growing pressure from the [...]

January 17, 2018 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

SandSIV Launches Voice of the Customer Hub (VoC HUB™)

ZURICH, May 21, 2014 SandSIV, the Swiss developer of SaaS based Voice of the Customer technologies and recognized expert in Customer Experience Management, has just launched the VoC Hub™, a groundbreaking new unified Customer Intelligence platform that transforms big customer data [...]

May 21, 2014 sandsiv+, VOC HUB