Thursday, June 8, 2023
SANDSIV NEWS

Browsing the "Voice of the Customer" Category

SANDSIV and P31 Experience

SANDSIV and P31 Experience unite to transform customer experiences in Nigeria

Strategic collaboration to provide cutting-edge CX technologies and consultancy solutions in African markets Zurich, Switzerland — June 7, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has entered into [...]

June 7, 2023 Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV Expands African Footprint through exclusive Partnership with The CX Group

Empowering South African Enterprises with Holistic 360-Degree Customer Experience Solutions Zurich, Switzerland — May 31, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the exclusive partnership with [...]

May 31, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer
sandsiv and strategic management

SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers

Leading CX and VoC Technology Meets Premier Management Consulting for Italian-based and International Companies in the Italian Market Zurich, Switzerland – May 9, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance [...]

May 9, 2023 Customer Experience, CXM, Partner, Resources, sandsiv+, Voice of the Customer

SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia

Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region Zurich, Switzerland – May 2, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance [...]

May 2, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, Voice of the Customer
sandsiv cx touchpoints partners partner program

SANDSIV and CX Touchpoints Group Join Forces to Drive CX Transformation in Africa

Partnership Empowers Innovative Technology and Best-in-Class Approaches for Cameroon and Beyond Zurich, Switzerland — ZURICH – April 13, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the [...]

April 13, 2023 Customer Experience, Customer Intelligence, Digital Transformation, Partner, sandsiv+, Voice of the Customer

SANDSIV Named World’s No.1 VOC Solution Provider for Second Year in SoftwareReviews’ Data Quadrant 2023

End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the [...]

March 23, 2023 AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV is a new partner in the network of the i-CEM initiative

The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions [...]

January 17, 2023 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan

For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of [...]

December 14, 2022 Customer Analytics, Customer Experience, Customer Intelligence, Resources, sandsiv+, Voice of the Customer

SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks

The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, [...]

December 7, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, VOC Analysis, Voice of the Customer

SANDSIV successfully expands its Partner Program across the globe

Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced [...]

November 30, 2022 AI, Customer Analytics, Customer Experience, CXM, Partner, sandsiv+, Voice of the Customer

SANDSIV extends collaboration with Poste Italiane for three years

The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has [...]

November 23, 2022 Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Telecom, Voice of the Customer

SANDSIV Named Champion in the 2022 SoftwareReviews Emotional Footprint Awards

ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint [...]

October 13, 2022 Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer
spanish office valencia swiss company software customer experience

SANDSIV Opens Valencia Office, Expanding its Capabilities to Serve the Spanish Market

The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better  VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the [...]

June 30, 2022 Customer Experience, Customer Intelligence, Market Research, Voice of the Customer
partnership sandsiv swisscom pr customer service

Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their Partnership

SANDSIV’s highly secure, hyper-modern, on-prem VoC solution has enhanced Swisscom’s position as a leader in Customer Experience ZURICH, Switzerland (May, 31 2022)— Swisscom, Switzerland’s leading telecommunications provider, and SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise [...]

May 31, 2022 AI, Customer Experience, Digital Transformation, sandsiv+, Telecom, Voice of the Customer

SANDSIV Named Gold Medallist and Leader in the 2022 SoftwareReviews VOC Data Quadrant

Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced [...]

March 23, 2022 Customer Experience, CXM, Market Research, sandsiv+, Voice of the Customer

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ [...]

June 24, 2021 AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer

SANDSIV Recognized in Now Tech Voice of the Customer Vendors Report 2021 of a global market research company

ZURICH, 08.03.2021 – SANDSIV, leading Customer Experience Management solution provider in EMEA, today announced it has been recognized in the Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2021 report published by Forrester Research. The VoC landscape is highly competitive. The report is [...]

March 24, 2021 Customer Experience, CXM, Market Research, sandsiv+, Voice of the Customer

Poste Italiane Selects SANDSIV to Deliver a More Customer-Focused Future

ZURICH, SWITZERLAND, 29.10.2020 – Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator. Poste Italiane chose SANDSIV over competitors on the basis of its innovative features, secure [...]

October 29, 2020 Customer Experience, CXM, sandsiv+, Voice of the Customer

SANDSIV Named a Substantial CXM Market Challenger in Omdia Report

ZURICH, SWITZERLAND, 14.10.2020 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms. Omdia evaluated nine XM systems on the range of their capabilities, [...]

October 14, 2020 Customer Experience, Customer Intelligence, CXM, Digital Transformation, Kuberbetes, sandsiv+, Voice of the Customer

SANDSIV Adds New Survey Channel to its Next Generation CX Management Solution

Messenger Channel offers, freedom, flexibility ZURICH, SWITZERLAND, 11.06.2020 – Customer experience management pioneers SANDSIV announce a major upgrade to its flagship sandsiv+ platform. Messenger Channel replaces sandsiv+’s popular SMS Channel, adding support for multiple messaging platforms along with a host of [...]

June 11, 2020 Customer Experience, CXM, sandsiv+, Voice of the Customer