Customer Analytics Archives - Page 2 of 2

Leading global airline selects SandSIV’s VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback

Zurich, 18th October 2017 — SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer [...]

October 18, 2017 Customer Analytics, Customer Experience, GDPR, sandsiv+, VOC HUB

One Of The World’s Top 10 Insurance Companies Chooses SandSIV, To Build And Roll-Out Its Real-Time Customer Feedback Ecosystem

Zürich, 14 March 2017. SandSIV, one of the leading European providers of integrated enterprise Voice of the Customer (VOC) and Customer Experience Management (CXM) software solutions, today announced the signature of a multi-year agreement with one of the world’s top 10 [...]

March 14, 2017 Customer Analytics, Customer Experience, sandsiv+, VOC HUB, Voice of the Customer

UPC Cablecom achieving 94% accuracy in text classification with SandSIV’s VoC Classify

VoC Classify by SandSIV is an automated text classification engine, one that achieves a 94% accuracy rate in a live environment. VoC Classify is a statistical text classification application that has been developed by SandSIV, to provide a high-performance platform [...]

October 16, 2014 Customer Analytics, Customer Experience, sandsiv+, Telecom, VOC HUB, Voice of the Customer

Latest news

Browsing the "Customer Analytics" Category

Leading global airline selects SandSIV’s VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback

One Of The World’s Top 10 Insurance Companies Chooses SandSIV, To Build And Roll-Out Its Real-Time Customer Feedback Ecosystem

UPC Cablecom achieving 94% accuracy in text classification with SandSIV’s VoC Classify

Recent Posts

Tags

Categories

Archives