Monday, April 28, 2025
SANDSIV NEWS
SANDSIV and Connecting Visions

SANDSIV becomes part of Connecting Visions ecosystem to offer VOC solutions to the Spanish market

Revolutionizing Customer Experience Management with Innovative and Cost-Effective Solutions Zurich, Switzerland — DATE, 2023  — SANDSIV, the unrivaled innovation leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announces its strategic partnership with Connecting Visions, the first consulting broker that connects the needs of its clients, with the best [...]

July 4, 2023 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Sentiment Analysis, Voice of the Customer Comments Off on SANDSIV becomes part of Connecting Visions ecosystem to offer VOC solutions to the Spanish market
SANDSIV and P31 Experience

SANDSIV and P31 Experience unite to transform customer experiences in Nigeria

Strategic collaboration to provide cutting-edge CX technologies and consultancy solutions in African markets Zurich, Switzerland — June 7, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has entered into a strategic partnership with P31 Experience, a renowned customer experience consultancy in Nigeria. This collaboration [...]

June 7, 2023 Silvia Bello Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer Comments Off on SANDSIV and P31 Experience unite to transform customer experiences in Nigeria

SANDSIV Expands African Footprint through exclusive Partnership with The CX Group

Empowering South African Enterprises with Holistic 360-Degree Customer Experience Solutions Zurich, Switzerland — May 31, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the exclusive partnership with The CX Group, a leading South African consulting firm specializing in CX strategy, advisory, and [...]

May 31, 2023 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer Comments Off on SANDSIV Expands African Footprint through exclusive Partnership with The CX Group

SANDSIV Accelerates Global Growth with Oracle Cloud Infrastructure

Swiss innovator makes customer experience management solutions available on OCI to better serve its Middle Eastern customers Zurich, Switzerland — May 11, 2023 — SANDSIV, the leading innovator of Customer Experience Management (CXM) enterprise solutions, today announced its expanded capability to deliver the sandsiv+ enterprise software solution to Middle Eastern clients using Oracle Could Infrastructure [...]

May 11, 2023 Silvia Bello Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+ Comments Off on SANDSIV Accelerates Global Growth with Oracle Cloud Infrastructure
sandsiv and strategic management

SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers

Leading CX and VoC Technology Meets Premier Management Consulting for Italian-based and International Companies in the Italian Market Zurich, Switzerland – May 9, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management consulting firm, to provide Italian-based and international companies [...]

May 9, 2023 Silvia Bello Customer Experience, CXM, Partner, Resources, sandsiv+, Voice of the Customer Comments Off on SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers

SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia

Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region Zurich, Switzerland – May 2, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with CX Powercert Services, Asia’s premier consulting firm and a global top 10 contender as [...]

May 2, 2023 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, Voice of the Customer Comments Off on SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia
sandsiv cx touchpoints partners partner program

SANDSIV and CX Touchpoints Group Join Forces to Drive CX Transformation in Africa

Partnership Empowers Innovative Technology and Best-in-Class Approaches for Cameroon and Beyond Zurich, Switzerland — ZURICH – April 13, 2023  — SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced the launch of a partnership with CX Touchpoints Group,  a pioneering organization in the realm of [...]

April 13, 2023 Silvia Bello Customer Experience, Customer Intelligence, Digital Transformation, Partner, sandsiv+, Voice of the Customer Comments Off on SANDSIV and CX Touchpoints Group Join Forces to Drive CX Transformation in Africa

SANDSIV Named World’s No.1 VOC Solution Provider for Second Year in SoftwareReviews’ Data Quadrant 2023

End users rate sandsiv+ as the Top Choice for Voice of Customer Solutions, Outperforming 11 Competitors in Key Capabilities and Features ZURICH – March 23, 2023 – SANDSIV, the global innovator of Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as a gold medallist [...]

March 23, 2023 Silvia Bello AI, Customer Analytics, Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Voice of the Customer Comments Off on SANDSIV Named World’s No.1 VOC Solution Provider for Second Year in SoftwareReviews’ Data Quadrant 2023

SANDSIV is a new partner in the network of the i-CEM initiative

The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies. ZURICH, Switzerland (January 17, 2023) – SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), today announced a strategic [...]

January 17, 2023 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, Voice of the Customer Comments Off on SANDSIV is a new partner in the network of the i-CEM initiative

SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan

For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers. ZURICH, Switzerland (December 14, 2022) – SANDSIV, a leading provider of Customer Experience Management (CXM) and Voice of the Customer (VoC)  solutions, wins the Frost & Sullivan 2022 award for leadership in the [...]

December 14, 2022 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, Resources, sandsiv+, Voice of the Customer Comments Off on SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan

SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks

The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences. ZURICH, Switzerland (December 7, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, today announced it has entered into a new strategic partnership with Treten Networks Limited. The [...]

December 7, 2022 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, Partner, sandsiv+, VOC Analysis, Voice of the Customer Comments Off on SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks

SANDSIV successfully expands its Partner Program across the globe

Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world ZURICH, Switzerland (November 30, 2022)—SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, today announced the enhancement of its Partner Program, expanding its global reach and enabling partners in EMEA, [...]

November 30, 2022 Silvia Bello AI, Customer Analytics, Customer Experience, CXM, Partner, sandsiv+, Voice of the Customer Comments Off on SANDSIV successfully expands its Partner Program across the globe

SANDSIV extends collaboration with Poste Italiane for three years

The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance. ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has been awarded a three-year contract with Poste Italiane, Italy’s leading postal, banking, financial and telecommunication services provider. [...]

November 23, 2022 Silvia Bello Customer Analytics, Customer Experience, Customer Intelligence, CXM, sandsiv+, Telecom, Voice of the Customer Comments Off on SANDSIV extends collaboration with Poste Italiane for three years

SANDSIV Named Champion in the 2022 SoftwareReviews Emotional Footprint Awards

ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint Awards from SoftwareReviews, a division of IT research and consulting Info-Tech Research Group.  These results are unique, as [...]

October 13, 2022 Silvia Bello Customer Experience, Customer Intelligence, CXM, Market Research, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer Comments Off on SANDSIV Named Champion in the 2022 SoftwareReviews Emotional Footprint Awards
spanish office valencia swiss company software customer experience

SANDSIV Opens Valencia Office, Expanding its Capabilities to Serve the Spanish Market

The new location will grow the Swiss-based company’s broader European presence while positioning it to serve current and future clients in Spain better  VALENCIA, Spain (June 30, 2022)—SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has opened its doors on a new location in Valencia. The [...]

June 30, 2022 Silvia Bello Customer Experience, Customer Intelligence, Market Research, Voice of the Customer Comments Off on SANDSIV Opens Valencia Office, Expanding its Capabilities to Serve the Spanish Market
partnership sandsiv swisscom pr customer service

Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their Partnership

SANDSIV’s highly secure, hyper-modern, on-prem VoC solution has enhanced Swisscom’s position as a leader in Customer Experience ZURICH, Switzerland (May, 31 2022)— Swisscom, Switzerland’s leading telecommunications provider, and SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, are celebrating year one of a successful partnership that has continued to elevate Swisscom’s [...]

May 31, 2022 Silvia Bello AI, Customer Experience, Digital Transformation, sandsiv+, Telecom, Voice of the Customer Comments Off on Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their Partnership

SANDSIV Named Gold Medallist and Leader in the 2022 SoftwareReviews VOC Data Quadrant

Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Gold [...]

March 23, 2022 Silvia Bello Customer Experience, CXM, Market Research, sandsiv+, Voice of the Customer Comments Off on SANDSIV Named Gold Medallist and Leader in the 2022 SoftwareReviews VOC Data Quadrant

SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ platform by both Gartner and Forrester Research as a VoC market leader, marking SANDSIV’s arrival [...]

June 24, 2021 Silvia Bello AI, Customer Analytics, Customer Intelligence, CXM, sandsiv+, Sentiment Analysis, VOC Analysis, Voice of the Customer Comments Off on SANDSIV Wins Frost & Sullivan Award for Leadership in European Voice of the Customer (VoC) Industry

SANDSIV Recognized in Now Tech Voice of the Customer Vendors Report 2021 of a global market research company

ZURICH, 08.03.2021 – SANDSIV, leading Customer Experience Management solution provider in EMEA, today announced it has been recognized in the Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2021 report published by Forrester Research. The VoC landscape is highly competitive. The report is an overview of 39 vendors, categorized by size and functionality, to help CX professionals make [...]

March 24, 2021 Silvia Bello Customer Experience, CXM, Market Research, sandsiv+, Voice of the Customer Comments Off on SANDSIV Recognized in Now Tech Voice of the Customer Vendors Report 2021 of a global market research company

Poste Italiane Selects SANDSIV to Deliver a More Customer-Focused Future

ZURICH, SWITZERLAND, 29.10.2020 – Customer experience pioneer SANDSIV proudly announces that it has been chosen to help elevate the CXM program of Italy’s largest logistics operator. Poste Italiane chose SANDSIV over competitors on the basis of its innovative features, secure and stable architecture, and proven cost-effectiveness. With more than 35 million customers, a workforce of [...]

October 29, 2020 Silvia Bello Customer Experience, CXM, sandsiv+, Voice of the Customer Comments Off on Poste Italiane Selects SANDSIV to Deliver a More Customer-Focused Future